I suppose it depends on how they are going to build the game.
If they are going down the "canon" road - similar to "Infinity: The Quest For Earth" - then they will have smooth space to planet transitions - where you can fly into the atmosphere of a planet and work your way down to the surface.
In this day and age, it is not necessary to have any kind of "bridge" cutscene, as the server power and technology exists for you to fly down.
I for one would be very disappointed if i was taking off in my shuttle for the first time from Starfleet Command HQ, to trek into space, and just as i hit the clouds, i got a cutscene - WTF?!
The company making Infinity is much smaller than Cryptic, and if they can do it, so can cryptic.
If they have this infrastructure in from the start - then all we really need to make crash landings viable, is a good physics system, another common feature in recent MMOs.
So you enter the atmosphere of a planet, and obviously the planet has a different set of physics credentials which take over - if you don't have sufficient thrust to stay in flight, you are gunna fall down and crash into the planet.
Tweak your existing damage system so that when the ship hits the surface, it gets 'censored' up, and bam, you have crash landings.
All of this is assuming that Cryptic implement systems that are already being used in today's MMOs - and personally, i think that with their history, they will exceed our expectations.
Crash Landings? Here we come! (but seriously, don't just go crashing ships all the time, they cost allot of money...,OK?)